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Purchase and Manage CAD Plugins

Pollination plugins are required if you would like to use Pollination from within your CAD/BIM software. If you plan to use Pollination across more than one software package, you will need to purchase and download multiple installation files. For plugin pricing, please visit our pricing page.
For sharing the CAD licenses among several Pollination users you must buy the licenses under an organization account. A license that is purchased under a personal account can only be used by the account owner.

Step 1

Click on your avatar and select Subscription to bring up your subscription management page or click on the blue Buy Licenses button to bring up the purchasing page.

Step 2

Scroll down to the Plugin Subscription section, select the plugin you'd like to purchase and choose the number of floating licenses you'd like to purchase. Click on Buy.
If you are buying plugins for multiple CAD software, you'll have to repeat Steps 2 and 3 for each plugin at this time.

Step 3

Enter your email and location in the pop-up window to preview your monthly subscription cost inclusive of all taxes. If you have a coupon code, add it to your cart by clicking on Add Coupon before completing your purchase.
NOTE: We use Paddle to process all payments on our platform. Once you complete payment, you will receive an email from Ladybug Tools (via Paddle.com) with a link to your invoice/receipt. Please check your spam and junk folders after making your payment if you don't see an email confirmation in your inbox.

Step 4

Congratulations! Once payment is processed you should see the license under your account. If the screen doesn't automatically update, hit the refresh button on your screen to access Management and Payment tabs for your subscriptions.

Manage Tab

Under Manage, you can increase/decrease the number of licenses you own, cancel your subscription, and update payment methods.
Please review our cancellation policy in our Terms of Service as we are unable to provide prorated refunds for subscription changes that occur earlier than the renewal date. All changes are effective immediately, so if you cancel or update the number of licenses you have, please do so as close to your renewal date as possible.
Updating the number of licenses also removes any coupons that might be applied to your original subscription.

Payment Tab

Under Payment, you can access both upcoming payments and past payments with links to a copy of your invoice.

Questions

You can always contact us at [email protected] with any additional questions.